The quest to elevate employee experience is a common problem that continues to plague businesses in 2023. In the hybrid work world, where people are split between working from home and the office (or out in the field), organizations must pay attention not only to CX( Customer Experience) but both sets of users – customers and employees. This total experience strategy is important to elevate the employee experience. Picture this: a workforce yearning for growth, innovation, and increased productivity. However, the labyrinth of tasks and information overload often hampers their journey.
Amid the shifting dynamics of modern workplaces, the challenge of enhancing employee experience echoes through the corridors. The vision is clear – to nurture an environment where growth, innovation, and productivity flourish. Yet, the all too familiar roadblock emerges – the chaos of information overload and disjointed processes. The antidote? Efficient document management. 88% of office workers cited the need for a dependable, unified search platform that would help them do their jobs better.
As we embark on this narrative, the focal point isn’t just a tool; it’s a potential solution to a widespread problem. The essence lies in deciphering how document management can untangle complexities, paving a highway for a more rewarding employee journey. From streamlined workflows that ignite efficiency to liberation from the shackles of monotonous tasks, the implications are profound.
Document management is not merely about organizing files
Document management is a comprehensive strategy that empowers employees to work smarter and more collaboratively with organizational documents. By implementing robust document management systems (DMS), companies can experience a multitude of advantages that directly contribute to employee satisfaction and engagement.
Enhanced Collaboration
When employees can’t figure out how to use the tools they need to do their jobs, they become frustrated. This frustration can lead to clogged workflows and a lack of collaboration. Good employee user experience from document management systems leads to increased cooperation because it enables employees to easily find and use the information they need when they need it. More than 70% of collaborating professionals risk losing from the use of Emails. Effective collaboration is the heartbeat of successful enterprises. Document management systems provide a centralized platform where employees can access, edit, and share files in real time. This accessibility breaks down silos, promotes cross-functional cooperation, and ensures everyone is on the same page.
Time and Productivity Boost
Imagine trying to do a mail merge on Microsoft Word without ever having been shown how. The same thing happens with document management systems. If employees can’t figure out how to use it, they will either waste time trying or find ways to work around it, neither of which is ideal. Good employee user experience leads to increased productivity because it enables employees to do their jobs more efficiently and effectively.
Workers share an average of six documents daily and spend an average of 50% of their time creating and preparing documents. Time wasted searching for documents is time that could be better invested in meaningful tasks. Document management solutions offer advanced search functionalities, categorization, and version control, reducing the time spent on hunting down files. This streamlined process translates to heightened productivity that ensures that even a slight increase in it can significantly increase the bottom line.
Reduced Stress and Frustration
The average worker spends 18 minutes searching for a document and document issues account for more than 21% of daily productivity loss. Imagine a workspace where important documents vanish without a trace. This scenario is all too familiar without proper document management. Losing files, dealing with outdated versions, and navigating complex folder structures can lead to frustration and decreased morale. Document management simplifies this process, fostering a stress-free environment.
Cost saving
Businesses waste an average of $20,000 on document issues. Paper gets expensive by the day. This coupled with a weak currency that fluctuates and the lack of local infrastructure to manufacture paper on a large scale, makes the use of paper more expensive. Furthermore, paper not only costs money to make but also costs companies a lot of money to keep for archiving purposes. Every four-drawer filing cabinet holds up to 10k to 12k documents and occupies around nine square feet of floor space that could be used for more productive activities. Digital file storage has become inexpensive for any size of business to purchase.
Prevent App Sprawl
There are millions of apps to choose from in today’s mobile world. If employees find your internal document management software too difficult to use, they begin to find workarounds or look for solutions – often without IT knowing about it. This shadow IT can lead to security risks and compliance issues. A good EUX strategy for your document management system will prevent employees from going outside the organization for solutions and instead encourage them to use internal apps.
Reduce Employee Turnover
Employee turnover is expensive. It costs money to recruit and train new employees( Just ask HR), and it takes time for them to become productive members of the team. However, when you have an excellent document management system employee user experience, employees are more likely to be satisfied with their jobs and less likely to leave. In addition, when you have a good EUX strategy in place, new employees will be able to ramp up more quickly and be productive sooner.
Implementing Document Management Systems
To harness the full potential of document management and enhance employee experience, a well-planned implementation is essential.
Choosing the Right Tools
The first step is selecting a document management system that aligns with the organization’s needs and goals. Factors to consider include user-friendliness, scalability, security features, and integration capabilities.
Training and Onboarding
Transitioning to a new system requires proper training. Providing employees with comprehensive training sessions ensures they can make the most of the system’s features, boosting confidence and efficiency.
Integration with Workflow
For seamless operations, the document management system should seamlessly integrate with existing workflows and tools. This integration minimizes disruption and maximizes efficiency gains.
Elevating Employee Experience Through Document Management
In an environment where employee experience drives success, document management systems like Flowmono simplify document organization, retrieval, and collaboration. Organizations can empower their workforce to thrive in a fast-paced, digital environment that creates efficient document management that not only boosts productivity but also fosters a positive and engaging workplace culture. So, are you ready to revolutionize your employee experience through document management?